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Customer Help and Support

Financial Hardship

How do I apply for hardship?

Please note this article applies to

Customer FAQs

To apply for hardship, send us an enquiry through our the hardship help form and one of our team will be in contact.

Need more help?

Call us

You can contact our call centre during the following times:

Mon - Fri: 9:00am – 6:00pm AEST
Sat - Sun: Closed.

Call 1300 135 504

Email us

Prefer to contact us via email? Click on the button below and complete the form. Someone from our customer service team will get back to you ASAP.

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Important Information

humm provided by Once Credit Pty Limited ABN 99 112 310 632, Australian Credit Licence No. 386194. humm is provided subject to the Terms & Conditions. Once Credit Pty Limited is a member of humm group.

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