Customer Help and Support

Getting Started

Who can apply for humm?

Please note this article applies to

An applicant must:    

  • Be at least 18 years old 
  • have a suitable source of income 
  • Be permanently residing in Australia 
  • Have a good credit rating 

Our Target Market Determination document is here if you are interested to know more. 

Note: humm works on a credit check system that considers your ability to make repayments, the suitability of the product, and your individual circumstances. Meeting the above criteria does not necessarily mean you meet all lending assessment criteria or that you will be approved.  

Need more help?

Call us

You can contact our call centre during the following times:

Mon - Fri: 9:00am – 6:00pm AEST
Sat - Sun: Closed.

Email us

Prefer to contact us via email? Click on the button below and complete the form. Someone from our customer service team will get back to you ASAP.