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Customer Help and Support

Protecting your account

Why have I received an email from humm asking for my login or card details?

Please note this article applies to

Customer FAQs

We will never ask for your login or humm details by email or SMS.  

These emails are most likely phishing attempts and should be forwarded to [email protected]  to be investigated.

Need more help?

Call us

You can contact our call centre during the following times:

Mon - Fri: 9:00am – 6:00pm AEST
Sat - Sun: Closed.

Call 1300 135 504

Email us

Prefer to contact us via email? Click on the button below and complete the form. Someone from our customer service team will get back to you ASAP.

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Important Information

humm provided by Once Credit Pty Limited ABN 99 112 310 632, Australian Credit Licence No. 386194. humm is provided subject to the Terms & Conditions. Once Credit Pty Limited is a member of humm group.

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