Customer Help and Support

Getting Started

I already have a humm90 account, can I use this to access humm?

Please note this article applies to

They are two different products, so you’ll need a separate humm account.  

You can get a humm account in 2 ways: 

  • At the time of purchase at a humm participating merchant or  
  • Prior to purchase by applying for a pre-approval through the humm app or via the website this pre-approval can be used for future purchases or service but will require a shorter application at the time of purchase. 

You can apply for humm by downloading the app from the App Store or Google Play and following the prompts. and get a decision pretty quickly. * 

*Approval within minutes is possible when all conditions and lending criteria (including responsible lending requirements) are met, and all relevant information is provided. Approval subject to individual credit assessment and other checks and approval outcomes are not guaranteed. 

Need more help?

Call us

You can contact our call centre during the following times:

Mon - Fri: 9:00am – 6:00pm AEST
Sat - Sun: Closed.

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