Customer Help and Support

Getting Started

What is a pre-approval?

Please note this article applies to

humm gives you the flexibility and peace of mind to get a pre-approval for your potential spend be it a lifestyle purchase or incidental spends like dentistry, vet bills or covering big costs with ease at fertility clinics, home improvements, car repairs etc. You can get pre-approval for up to $50,000 via the mobile app or online portal. Approved credit can be used at any of our merchants offering humm via a shorter application provided it is within an acceptable timeframe. 

.

Need more help?

Call us

You can contact our call centre during the following times:

Mon - Fri: 9:00am – 6:00pm AEST
Sat - Sun: Closed.

Email us

Prefer to contact us via email? Click on the button below and complete the form. Someone from our customer service team will get back to you ASAP.