Merchant Help and Support

Getting Started

What merchant partner or retailer training is available?

Please note this article applies to

Our team will provide training during your onboarding. Training content will also be included in the onboarding toolkit along with everything you need for getting set up and processing purchases with humm. There is a host of resources that will be made available in your merchant portal should you choose to partner with us. 

We also offer training sessions that can be scheduled virtually with a member of our team on request. Email us at [email protected] and we will organise it for you.  

Need more help?

Call us

You can contact our call centre during the following times:

Monday - Friday: 9:00am – 6:00pm AEST
Saturday: 9:00am – 5:30pm AEST
Sunday: Closed

Email us

Prefer to contact us via email? Click on the button below and complete the form. Someone from our merchant service team will get back to you ASAP.