Customer Help and Support

Getting Started

How do I apply for humm?

Please note this article applies to

You can apply for humm by clicking on “Apply now”” on our website or downloading the humm app from the App Store of GooglePlay. You can apply for a credit limit and will be guided through the application process. You will also be given a decision based on our lending criteria. You can then choose to spend the approved limit at a humm merchant.  

Alternatively, you can apply for humm at our merchant partner while purchasing a product or a service. Merchant partners will guide you through the application process. 

Need more help?

Call us

You can contact our call centre during the following times:

Mon - Fri: 9:00am – 6:00pm AEST
Sat - Sun: Closed.

Email us

Prefer to contact us via email? Click on the button below and complete the form. Someone from our customer service team will get back to you ASAP.