Customer Help and Support

Getting Started

How can I use humm to purchase instore?

Please note this article applies to

When making a purchase with humm, you can apply instore at any of our merchant stores. Check out humm merchants here. Your merchant will guide you through the application process and a decision will be provided in minutes if all information required for assessment is provided.  

Depending on the value of the goods or service and your personalised assessment, you may be offered loan terms* of between 3 and 120 months*.  

You can view our How it Works page for more details. 

*Minimum and maximum purchase amounts and available loan terms differ between stores. Fees, terms and conditions apply. 

Need more help?

Call us

You can contact our call centre during the following times:

Mon - Fri: 9:00am – 6:00pm AEST
Sat - Sun: Closed.

Email us

Prefer to contact us via email? Click on the button below and complete the form. Someone from our customer service team will get back to you ASAP.