Customer Help and Support

Getting Started

Why should I choose humm?

Please note this article applies to

Humm offers higher limits and higher terms to help Australians through life’s awesome and unexpected moments. 

humm helps to make bigger buys up to $50,000 affordable by breaking the repayments down into easy to manage instalments ranging from 3 – 120 months. You will have fixed repayments with transparent fees giving you control over your cashflow and finances.  

Customers can apply through merchants, instore or online, or can apply directly through the humm website or via our app. Customers will be approved for humm based on humm’s lending criteria including an assessment of the customer’s financial situation.  

Need more help?

Call us

You can contact our call centre during the following times:

Mon - Fri: 9:00am – 6:00pm AEST
Sat - Sun: Closed.

Email us

Prefer to contact us via email? Click on the button below and complete the form. Someone from our customer service team will get back to you ASAP.