Merchant Help and Support

How do I get my own credentials to the merchant portal?

Please note this article applies to

Your store admin can set you up as a humm merchant portal user. Please complete your training that covers the humm product, your compliance obligations and how to make a purchase before you start using the portal to process purchases for your customers.

Your training should take about 20 minutes.  

Need more help?

Call us

You can contact our call centre during the following times:

Monday - Friday: 9:00am – 6:00pm AEST
Saturday: 9:00am – 5:30pm AEST
Sunday: Closed

Email us

Prefer to contact us via email? Click on the button below and complete the form. Someone from our merchant service team will get back to you ASAP.